Commercial Contract Monitoring

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Designed for firms that support a single but key client, our commercial contract monitoring service (“CCM”) is a compliance and administration program built to help high-activity small businesses optimize and stay in compliance with their contract. We’ll reduce your cognitive load and give you an extra layer of reassurance that your contract is in a strategic place, and that you’re maximizing your potential incentives.

In simpler terms, we help you wear fewer hats, increase your profitability, and translate the endless stream of data/demands from your customer into something that’s understandable and actionable.

We’ll alert you of discrepancies in your service delivery that jeopardize your agreement, helping you avoid breach of contract notices and correcting adverse trends that limit your profit potential. In many markets, owners leave up to 40 - 60% of their incentives on the table by not fully understanding or abiding by their contract requirements. Don’t let that revenue slip away because of noncompliance.

importance

In high-volume, high transaction businesses, compliance and contract management can become afterthoughts. But performing, and keeping, your contract depends on more than strong operations. Failing to comply with the reporting, labor, or other requirements stipulated in your contract leads to termination; and when you have only one client, termination equals business loss.

Instead of risking your company, let us help you stay compliant with your contract requirements so that you can focus solely on service delivery.

how you benefit

First, we’ll review your agreement at no charge, extract all requirements from the contract into an easy-to-understand guidepost report, and conduct a gap analysis to assess your current state against the requirements.

Then, we’ll help you stay on course by producing detailed monthly trend reports and will meet with you monthly to review your contract compliance and utilization vis-à-vis your operations.

  • We’ll provide you with a monthly trend report that highlights the month-by-month shifts in your business, enabling you to catch negative patterns early and be proactive in calibrating your operations to close those gaps.

  • CCM helps owners fully realize their potential incentives. On average, owners miss 40% of their potential incentive earnings by not fully understanding and abiding by their contract terms and requirements. We’ll help you capture those potentials.

  • Monthly monitoring and trend analysis means you’ll have hard data and performance insights that will help drive your business decisions down the right path.

  • Contract monitoring encourages transparency in your business by revealing the central issues that affect your operations and compliance position—allowing you to take action and limit your overall risks.